WEBCASTS
Financial Performance Improved Through Effective Staffing Practices
A Case Study with Main Line Health
December 11, 2007 at 12:00 AM PST
CFO, Paoli Hospital
Doug Huges, RN, BSN, MBA, CNE,
Director of Nursing, Paoli Hospital
Main Line Health, a Magnet™ designated 5 hospital system, has designed and implemented a staffing program that has resulted in break-through financial and operational performance.
ORGANIZATION |
Main Line Health |
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LOCATION |
Philadelphia, Pennsylvania |
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DEMOGRAPHICS |
5 Hospitals, 1200 Beds, Magnet™ Designated, 5 Outpatient Facilities, home care network, physician practice organization, 100 Top |
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FINANCIAL |
Decrease use of premium labor, better management of overtime, management of incentives, minimize cost of turnover by retaining staff |
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OPERATIONAL |
Leveraging resources within and across facilities, bring visibility to work opportunities, support centralized staffing operations, bring structure and consistency to staffing practices, and utilize technology to increase communication and decrease phones calls and help managers |
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CULTURAL |
Investment in Magnet™ Commitment, increase staff satisfaction, manager satisfaction |
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HOW BIDSHIFT |
In Lab and Radiology, Per Diem, Agency Management, Core Upload |
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FINANCIAL |
362% ROI ,$1,156,097 system savings in productive costs per hour, cost savings of $885,299 achieved by reduction in salary expense and dollars per unit of service, $37,000 worth of savings after three months in Radiology |
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OPERATIONAL |
26.3% overall decrease in vacancy, turnover decreased by 30%, Managers save time: 4-5 hours per week, staff working more hours and cross campus, safe scheduling supported with defined alerts. used across facilities and multiple departments, such as: OT, PT, Recreational Therapy, Speech, Laboratory and Radiology |
– John Doyle, CFO