TRI-CITY MEDICAL CENTER
Brand Promise: Financial Efficiencies
Organization:
Tri-City Medical Center in Oceanside, CAChallenge:
Staffing in a time of professional shortages.Impact:
Staff hold out behavior leads to an increased usage of incentive pay, unfilled shifts, growing number of per diem staff & outside labor usage.Solution:
Flexible scheduling practices and revised incentive programs reduce the burden of begging, bargaining, and buying from nurse managers. The willingness of satisfied staff to request open shifts decreases reliance on outside labor and per diem hours.
Results:
- $2.4 million total savings in 14 months
- $217,285 average savings per month
- 67.3% decrease in outside labor use
- 90.5% decrease in IHR usage
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