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PRIVACY

Overview


Concerro, Inc., (“Concerro”) is committed to protecting the privacy and security of its users. Concerro’s goal is to provide you with a personalized Internet experience that delivers the information, resources and services that are most relevant and helpful to you. In order to achieve this goal, Concerro sometimes collects information during your visits to understand what differentiates you from other users of Concerro.com. Concerro operates under the following set of strict privacy principles:

  • The only information Concerro obtains about individual users to its Web site is that supplied voluntarily by users.
  • In cases when Concerro may need personal information to provide users with customized content or to inform them about new features or services, users are explicitly asked for that information.
  • Personally identifiable information provided by users (name, e-mail or home address, etc.) will not be disclosed to anyone unless users indicate that Concerro may do so.
  • Only statistical information about Concerro.com users as a group (usage habits, demographics) may be shared with any affiliate, subsidiary, sponsor, advertiser or partner of Concerro, unless an appropriate confidentiality agreement is in place. Personally identifiable information will not be shared at any time without the user’s permission. Concerro employs strict security measures to safeguard online transactions. All personal information is stored in a secured database.
The following discloses Concerro’s information gathering and dissemination practices for Concerro.com. Additional terms and conditions, if any, regarding the collection and use of your information may also be provided to you before you sign up for a particular service (Cost saving calculator, etc). Here you will learn what personally identifiable information of yours is collected, how and when Concerro might use your information, how Concerro protects your information, who has access to your information, and how you can correct any inaccuracies in the information.

Your privacy is important to us. By adhering to guidelines set by the Council of Better Business Bureau’s BBBOnLine® Privacy Program we have made a commitment to meet the programs’ strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at http://www.bbbonline.org.

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What Information is Collected


Concerro collects certain information from its users in three ways: (a) from Concerro Web server logs, (b) with cookies and (c) directly from the user.

(a)   IP Addresses (Server Log Information): An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. Concerro collects IP addresses in order to conduct system administration, report aggregate information to affiliates, subsidiaries, sponsors, advertisers or partners, and to conduct site analysis. Concerro will also use IP addresses to identify any users who refuse to comply with Concerro’s Terms of Use Agreement, and to identify users who threaten Concerro’s service, site, user, customers or others.

(b)   Cookies:  Concerro places a text file called a "cookie" in the browser files of your computer. Cookies are pieces of information that a Web site transfers to an individual’s hard disk for record keeping purposes. Concerro.com uses cookies during your online session to deliver content specific to your interests. Cookies allow Concerro to avoid showing you the same ad or other message repeatedly. Concerro Web Site cookies do not contain personal information. They do enable Concerro to relate your use of the site to information that you have specifically and knowingly provided to Concerro.com.

(c)   Registration (User-Supplied Information):  Concerro.com site registration systems require users to give Concerro contact information such as their name and e-mail address, and demographic information such as a ZIP code, income level, organization and/or role. The user’s contact information is used to contact the user when necessary. Users may choose (opt-in) to receive future mailings; see the choice/opt-in section below. Concerro uses this data to tailor the user’s experience at Concerro.com, showing the user content that reflects their stated preferences. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis, but it does not indicate the identity of individual users.

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Services (User-Supplied Information)


If you sign up for a particular service or event, Concerro may collect personally identifiable information such as contact information (e.g., name, address, telephone number and e-mail address), demographic information (e.g., zip code, organization and/or role), billing information (e.g., credit or debit card numbers), or sensitive information (e.g., social security number, health care information).

We use the information to verify that only authorized users are accessing the respective application; to build your electronic client record or electronic personal health record so that Concerro may provide you the specific personalized service you have applied for and agreed with; and to contact you when necessary, to communicate helpful tips and advice during your participation to this service.

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External Links


In order to provide users with greater value, Concerro may provide links to various third party Web sites. However, even if a third-party affiliation exists between Concerro and that destination site, Concerro exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures. Concerro assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, Concerro cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk. However, Concerro wishes to ensure the integrity of the Concerro Web site and its destination links, so any comments pertaining to Concerro.com or any sites accessed through Concerro links are greatly appreciated. See the Contacting this Web Site section below.

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Surveys and Questionnaires


Concerro.com online surveys and questionnaires may ask users for contact and demographic information. The user’s contact information is used to contact the user when necessary. Users may opt-out of receiving future mailings. Demographic and profile data is also collected at Concerro.com. This information may be shared with affiliates, subsidiaries, sponsors, advertisers or partners on an aggregate basis.

How to Contact this Site

If you have any specific question or concerns about our privacy policy or use of data, please contact us directly.

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