Webcasts
Taking Control of Per Diem Management: The Ups, Downs, and Benefits of Per Diem Redesign at CAMC
01/12/2010
1:00 pm EST
Free Registration
The use of Per Diems, while a central part of most staffing structures, can be riddled with challenges. Such was the case at Charleston Area Medical Center when they took a bold step to re-examine their Per Diem program and move their organization in a new direction. Recognizing that the systems were out of balance, CAMC traced many of the problems back to a well-intentioned incentive program that quietly transformed from a “temporary” solution to a way of operating that was compounding the problem. However, navigating through the challenges, nervousness and uncertainty of what would happen when trying to shift a program that had become deeply embedded into the culture has been and remains a big mountain to climb. A new system implemented as a trial in one 34-bed Telemetry Unit has charted a new path to effective Per Diem use for CAMC with the results that have been achieved including a 36% average increase in RN fill rates and a jump in Per Diem commitments from 19 to 117 hours in 6 months. Join us as they share their experiences and gain new insights into how breaking through old patterns and having the courage to set new direction can have big payoffs, “Real hardship, real pain and real dedication to get your outcomes.”
SPEAKERS
Angela Casto, MHA, BSN, RN, NE-BC
Nurse Manager, 7 South,
Charleston Area Medical Center
Maureen A. Kendall, BA-OLD, MSHRM
Corporate Director of Total Compensation,
Charleston Area Medical Center
Candis Douglass, MBA, RN
Nursing Resource Management Director,
Charleston Area Medical Center
