White Paper:
Excellence and Evidence in Staffing

Staffng in hospitals and healthcare systems is complex, increasingly regulated, and closely associated with patient safety.

Moreover, a growing body of evidence suggests that quality, cost of care, safety, length of stay, readmissions, patient, physician and staff satisfaction, turnover and vacancy rates—all of which have an impact on operational and financial performance—are linked to staffng. Consequently, healthcare administrators are under pressure from insurers, patient advocates, unions, and state and national governments to define, secure and assure effective, safe, cost-effective staffng. This mandate is complicated by falling reimbursement rates, increasing labor shortages, rising labor costs, and increasing patient acuity.

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