CommandAwareConcerro Solutions: CommandAware

Response Module

CommandAware’s Response Module provides the Incident Commander with step-by-step guidance on how to navigate the incident life cycle, from incident activation and notification to building out the ICS through role assignment and delegating responsibilities. Everyone using the system immediately receives appropriate alerts, an incident-specific Job Action Sheet customized to their role, and their own tailored Dashboard to keep track of critical activities and information. 

Feature Highlights

1.  ICS Automation

  • CommandAware provides guidance to your hospital’s ICS staff in managing the full incident life cycle, from activation to building out your ICS, and through all of the operational periods. 
  • When an Incident Commander activates a hazard, CommandAware automatically disseminates roles and responsibilities defined in your Job Action Sheets and Incident Response Guides to the relevant personnel.
     
  • CommandAware allows you to monitor activity across your hospital with automatic reporting.  Reports are then available in the Recovery Module for after action review.

2.  Resource Management, HAvBED, and Automatic Reports

  • Hospital staff have tools designed specifically for them to report status and availability of resources, beds and personnel at their unit or department.
     
  • CommandAware automatically generates hospital-level capacity reports by aggregating data from all units.
     
  • Resources, bed capacity, ICS and other key information of facilities in your region are available throughout the incident.

3.  Interoperable Communications

-  ICS Communications 

  • ICS based communication, allowing messages to be sent to specific ICS roles or hospital locations.  Communicate by role, not user. 
  • All repair, materiel, and personnel requests are automatically routed to the appropriate ICS roles and tracked at every step.
  • All communications are recorded and time-stamped for after action reporting.

-  Emergency Notification 

  • Notify staff of ICS activation by email, SMS, and phone.
  • Notify staff of newly assigned roles and responsibilities.
  • Keep staff up to date as the incident progresses.

4.  Document and Information Management

-  Dynamic Library

  • The reference library changes dynamically based on active hazards and your role, eliminating unnecessary searching. 
  • A dynamic online library replaces your disaster management binders and presents key emergency operation documents only when needed.

 -  HICS/FEMA Forms

  • CommandAware comes with a complete suite of HICS IV forms.
  • Dynamically generated HICS forms are pre-filled or auto-generated where possible, reducing time to complete documentation.
  • All filled out forms are available for review for after action reporting.