Concerro's Executive Team

Graham Barnes

Graham Barnes has been the CEO of Concerro since Sept 2007. While CEO of Concerro Inc., the company has won numerous awards and recognition, including being named to the prestigious Inc. 5000 in 2008 and 2009 as one of the most rapidly growing privately-held companies and Top 100 Software Companies, and receiving Red Herring’s 100 most promising private technology ventures in North America and Best of SaaS Showplace (BoSS) awards. Graham has over 25 years of experience in high tech services, including wireless telecommunications, senior management, strategic planning, business development, sales, marketing, systems engineering both domestically and internationally. Prior to Concerro, Barnes was the CEO and founder of NextWeb, Inc., the West Coast’s largest fixed-wireless provider, delivering broadband Internet and VOIP services for over 4,000 businesses. NextWeb was named to the Inc. 500 (#8 company in telecommunications). In 2006, NextWeb was acquired by Covad Communications. Previously, as Senior Vice President of Sales, Marketing and Service with Western Multiplex Corporation (subsequently Proxim, now owned by Terabeam) Barnes lead the introduction of market-leading Lynx and Tsunami spread spectrum radios. Western Multiplex was acquired by Glenayre Technologies, sold to Ripplewood Holdings and achieved a successful IPO in 2000.

In 2005, Barnes was named finalist for the Entrepreneur of the Year Award by Ernst & Young's San Jose office. He has a BSc (Hons) in Electrical Engineering from Imperial College, University of London, and an MBA (Beta Gamma Sigma) from Santa Clara University. Barnes was also a founding member of the Board of Advisors of the Santa Clara University Center for Innovation and Entrepreneurship. In November 2006, he was elected to the Board of Trustees of the Sunol Glen School District.

Video - Graham Barnes Biography

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Derek Quackenbush

Derek Quackenbush brings over 15 years of general business experience in the technology, software development, and software and entertainment publishing industries. Derek is responsible for Concerro’s resource management, accounting, finance, HR, and administrative functions.

Prior to joining Concerro, Quackenbush had held several senior-level positions with companies such as New Times Media where he was General Manager of the San Francisco Weekly, Infogrames North America where he was VP of Finance, Sony Computer Entertainment America where he was Director of Finance for 989 Studios, a software publishing division, and Sony Online Entertainment, which he had helped to launch via a joint venture with another Sony operating division. Derek started his career in public accounting with Ernst & Young.

Quackenbush received his undergraduate degree in Political Science from the University of California, Berkeley.

Mark Johnson

Mark Johnson is responsible for software engineering and technical services at Concerro, managing the software development lifecycle from requirements analysis, application development, and quality assurance to client deployment and system maintenance. Johnson brings more than 15 years of senior software development and IT management experience focused in the healthcare workforce management industry.

Prior to joining Concerro, Johnson served as Vice President of Development for the staff management and patient scheduling product divisions at Per-Se Technologies. Johnson was responsible for user interface and product design during Per-Se’s development of its enterprise-wide staff scheduling system. He also instituted and directed the company’s Systems Engineering Department, which provided technical implementation and support services to over 1,500 healthcare facilities.

Previously, as Vice President of Development at AtStaff, Inc., Johnson drove the development of the physician scheduling and enterprise staffing applications. He also served as the Healthcare Product Director at Workbrain, a web-based Time & Attendance company.

Johnson attended college at the Rochester Institute of Technology, and holds a degree in Computer Information Systems.

Michael Miesel

As one of the original designers of The RES-Q® System and developer of the RES-Q® OR Operating Room Management System, Michael Meisel is responsible for directing the company’s product management team as it continues to develop future technology.

Meisel has nearly 30 years of experience in developing healthcare systems including such areas as patient classification, staff scheduling, workload management, surgery department management, and productivity management. Meisel holds a Bachelors degree in Industrial Engineering and a Masters in Business Administration.

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Ken Roos

Ken Roos joined Concerro as Vice President Sales in May 2010.   He has more than 18 years of experience in healthcare sales and general management. Most recently, he spent six years at Vital Images, a leading provider of advanced visualization and analysis solutions, where he led the transformation of the U.S. sales organization from workstation products to enterprise solutions and managed the global business relationship with Toshiba Medical Systems, Vital Images’ largest reseller.   Prior to Vital Images, Ken was a regional general manager for FujiFilm Medical Systems.  He also led sales efforts in the West for Dukane Corporation then became General Manager for Dukane of Southern California, a healthcare service provider. Roos began his healthcare career at Executone Information Systems, holding positions in sales, national accounts and product management.

Roos holds an undergraduate degree in Accounting and Finance from Boston College, and an MBA in Marketing and International Business from San Diego State University. He serves on Fr. Joe’s Villages Board of Directors, and is also Chairman of the Board for Toussaint Youth Villages.

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Wes Staggs

Wes Staggs brings more than 17 years experience in healthcare business and technology to the Concerro management team. His role as Vice President of Strategic Business Development calls for the development of new strategic partnerships, managing existing strategic partnerships and large strategic clients while playing a key role in the company M&A strategies.

Prior to joining Concerro, Mr. Staggs was a director of global channel management for Agilisys where he provided enterprise resource planning and supply chain solutions to select distribution and manufacturing industries. He held senior level positions at Quovadx where he was director of business development, at HiddenMind Technology as vice president of sales and business development, and at WebMD where he served as vice president of strategic alliances.

Mr. Staggs holds a bachelor’s degree in both marketing and professional selling and a Master of Science degree in computer information systems with a specialty in healthcare administration.

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Cindy Watson

Cindy Watson is responsible for overall customer satisfaction, including implementation, development, referrals and retention, with a focus on account management and furthering Concerro's growth in specific healthcare markets. She also contributes to the company's business development activity, execution of strategic product development and focus on increasing the company's visibility with events such as Concerro’s annual Client Conference.

A senior healthcare executive with more than 15 years of experience, Watson brings a unique blend of operations, marketing, sales and clinical knowledge to Concerro. Her background also includes start-up operations and strategic business development within privately-owned and publicly-traded healthcare organizations. Watson joins Concerro from her previous post as vice president of strategic operations at AllianceCare, where she developed the company's industry-leading proactive health and wellness model that is currently provided to more than 30 retirement communities in three States. She also previously served as vice president of InteliStaff Healthcare where she managed the clinical, marketing, sales and business development functions for locations across the United States.

Watson holds a bachelor's degree in communications disorders from College of Saint Rose, and a Master of Science degree in communications disorders from Syracuse University.